Privacy Policy

Last updated: 6 November 2026

This Privacy Policy explains how Baya Ventures Pty Ltd, trading as AceAim ("AceAim", "we", "us"), handles personal information collected through our

websites, registration forms, webinars, training programs and related communications.

1. Information we collect

Depending on your interaction with us, we may collect your name, email address, phone number, organisation, job title, professional interests, webinar and course registrations, communications with us, and information you voluntarily provide. Our websites and service providers may also collect technical information such as IP address, browser type, device information and usage data.

2. How we collect information

We collect information when you complete a form, register for a webinar or program, contact us, subscribe to updates, or otherwise interact with our services. We may also receive information from service providers involved in delivering our services, where permitted.

3. Why we use information

To process registrations and provide access to webinars, events and training.
To send confirmations, event reminders, joining information and relevant service updates.
To respond to enquiries and provide learner support.
To improve our website, programs and communications.
To send marketing communications where permitted by law, with an option to unsubscribe.
To comply with legal obligations, prevent misuse and protect our operations.

4. Email and marketing preferences

We may send event-related messages necessary to administer your registration. Where we send promotional emails, we do so in accordance with applicable Australian spam laws and provide a way to unsubscribe. Unsubscribing from marketing does not necessarily prevent essential messages relating to a service or event you have requested.

5. Service providers and disclosures

We may share information with providers that help operate our business, including website hosting, CRM and email automation services (such as GoHighLevel), video conferencing (such as Zoom), analytics, payment processing and other operational systems. We share information only as reasonably necessary for these purposes, subject to applicable law. We do not sell personal information.

6. Overseas processing

Some service providers may store or process information outside Australia. Where applicable, we take reasonable steps to assess and manage overseas disclosures in accordance with Australian privacy requirements.

7. Cookies and analytics

Our websites may use cookies or similar technologies for functionality, performance and analytics. You can control cookies through your browser settings. If we use optional advertising or tracking technologies that require consent, we will provide appropriate notices or controls where required.

8. Security and retention

We take reasonable measures to protect personal information from misuse, interference, loss and unauthorised access, modification or disclosure. No online system is completely secure. We retain information for as long as reasonably needed for the purposes described above, or as required by law, and then delete or de-identify it where appropriate.

9. Access and correction

You may request access to personal information we hold about you or ask us to correct inaccurate information, subject to applicable legal exceptions. Contact us using the details below.

10. Complaints

If you have a privacy concern, please contact us first so we can investigate and respond. If you are dissatisfied with our response, you may be able to complain to the Office of the Australian Information Commissioner (OAIC) at oaic.gov.au.

11. Children

Our professional training and career-development services are intended primarily for adults. If we become aware that personal information from a child has been collected without any consent required by law, we will take appropriate steps to address it.

12. Updates to this policy

We may update this policy to reflect changes in our services, practices or legal obligations. The revised version will be posted on this page with an updated date.

13. Contact us

Baya Ventures Pty Ltd (trading as AceAim)
Australia
Email: [email protected]
Website: aceaim.ai